321 Dental is Staying Open!
Thank you to all our our patients for being so loyal and understanding over the last few months.
We want to reassure all our patients that the practice will be remaining open during the “lockdown” which comes into effect on 5th November.
During this time appointments should be kept as normal unless you have been notified otherwise.
If you have an appointment please call us if you have any symptoms of COVID19, have been in contact with anyone who has symptoms, or you have been asked to self-isolate by “Track-And-Trace” BUT DO NOT COME INTO THE PRACTICE.
Things may feel a little different at your appointments, we have strict controls in place to reduce the risk from the coronavirus. Please follow the instructions you should receive in an email or phone call before your appointment.
Thank you for your cooperation and continued support in these difficult days.
For the time being, we are asking patients:
• Please wear a face covering (eg mask or scarf) when you arrive and only remove it when you are in the dental surgery
• Please come into the practice unaccompanied if possible
• Please bring a pen to your appointment
• Please be prepared to pay by card
• Please arrive at your appointment time, no more than 5 minutes before.
• Please wait in your car outside the practice – you will be called in using the mobile phone number we have for you
Please contact the surgery if you have any concerns and to make your appointment, Lucinda, Laura or Kathy will be happy to talk through the changes we have in place. If you are a new patient, we would love to talk to you about joining the practice and getting dentally fit.
Call us now for a chat on 0121 351 1382
Thank you, and keep safe.
“My husband and myself attended today for a check-up with Mr Loescher and Hygienist appointment. I must admit at the present time I am quite nervous about going anywhere but I felt comfortable with the procedures which are in place at the surgery. Hand gel was available on arrival and temperatures taken.
When it was our turn for treatment, I was impressed that Lucinda told us to go into the rooms rather than Mr Loescher having to come out into the waiting room to collect us. So we look forward to our next appointments with confidence.”
Aileen, 3rd August 2020
“My visit today for a routine check-up went well. All the measures put in by the Practice were first class and I felt safe and comfortable at all times. Thank you for all that you do for us and for going that extra mile, it is appreciated.”
Janet, 29th July 2020
“I registered my son and I today at your surgery and just wanted to let you all know what a fantastic experience I had with you.
From the availability in the first place to get seen so quickly, the added safety measures in place, to the warm welcome and friendliness of the lady on reception, through to the kindness and thoroughness of the dentist and his assistant and their ability to go beyond and make even a baby feel relaxed and happy in this current climate is outstanding and has made me very reassured that I’ve moved to you.
Well done all and thank you for a great first experience.”
Zara, 4th august 2020
321 Dental Care
“Our focus is on giving you a smile to be proud of for a lifetime”
At 321 Dental Care we wish to provide the very highest level of customer care and service, making your visits to us as stress free, enjoyable and relaxing as possible.
Your initial consultation will allow sufficient time to understand your present concerns and problems. We will also try to understand your dental history including any problems you have encountered, or dissatisfaction you may have felt in the past. This will help us to plan treatment that is most appropriate for you.
To provide a high quality treatment in a safe environment enabling you to feel at ease.